The Management Board
Clive Waller held a variety of management positions in sales and marketing for some twenty-five years with Scottish Amicable and Zurich. He became managing partner of the Training Design Studio in 1999, writing and delivering training programmes on taxation, pensions and investment. At the same time, he set up the specialised research-based consultancy, CWC Research
He chairs The Investment Network, is managing director of the Schroders UK Platform Awards and is a director of NextWealth, a consultancy that helps customers adapt to what’s next in wealth.
Clive has an MBA from Wolsey Hall, Oxford and is an Associate of the Personal Finance Society. He is a regular speaker at industry conferences and writes on a variety of issues around retail investment.
In a career spanning Toronto, Boston, Tokyo and London, Heather Hopkins is a data and research expert specialising in retail investment distribution. Heather is the Managing Director and Founder of NextWealth. She is also a Director of Clive Waller Consulting Ltd and serves as Vice-Chair of The Investment Network and the Schroders UK Platform Awards.
Heather was most recently the head of Platforum, a market-research firm servicing the UK platform market owned by Centaur Media, where she worked from 2013 to 2017. Prior to that Hopkins was the head of research for Hitwise, an internet data analytics company, working from London and Tokyo. Earlier, she was an executive at Dalbar, an international financial-services data company, based in Toronto and Boston.
Heather is also active in philanthropy, serving on the board of directors of The Open String Foundation, which provides classical instruments to children in poverty around the world. She organises the Women in Investments meet-up in London, which supports female leaders in the investment industry. She was named “Team Leader of the Year” by Investment Week in 2017.
Heather writes a column for New Model Adviser and is a regular speaker at industry events.
Justin Urquhart Stewart
Having trained as a barrister, Justin took up corporate finance, working in both Africa and Singapore. He then went into marketing with a focus on corporate cash management facilities. This led him to help found Broker Services in 1986, which went on to become Barclays Stockbrokers, where he was Marketing Director. In early 2001, he co-founded Seven Investment Management, an investment management business that innovated the UK investment market with the introduction of the first Sterling Investment Wrap Account which now manages and administers in excess of £1.6 billion on behalf of professional financial wealth managers and intermediaries.
Justin has a keen interest in developing the investment market to break down as many of the traditional barriers as possible for both private investors and smaller companies. He writes regularly for national magazines and newspapers, and is a frequent commentator on television and radio, both in the UK and abroad.
Born in Zimbabwe and educated in Scotland, David has spent 30 years in the asset management industry with Fidelity, Threadneedle, Mellon Bank and JPMorgan. Following a period working as a consultant for a number of wrap and platform clients, David joined DST in 2007 and is responsible for proposition development and client account management.
David sits on a number of industry bodies, steering groups and boards.
Geoff Towers was told by his first boss to learn the investment industry before he offered advice. Consequently he has worked as a salesman, a trader and a fund manager, before becoming Citibank Asset Management’s operations head, running Barclays International Funds Group, and moving on to be the first CEO of Standard Life’s wrap and platform business. From Standard he moved to L&G and then Friends Life to solve challenges around distribution, Cofunds, Pension Freedoms and an Indian joint venture.
Since 2015 he’s been the CEO of Pershing EMEA driving the tough tech and tough ops needed to deliver the robust trading, settlement and custody that investors need to stay safe.
Geoff’s great interest is understanding and closing the gap between what our customers want and what the industry can provide. So despite experience from five continents, he is still learning – although that doesn’t stop him offering advice.
Malcolm Kerr is a Senior Adviser at EY (Ernst & Young) EMEIA Financial Services. He works with leading life insurers, fund managers, platforms, retail banks, private banks and wealth managers. Assignments tend to be focussed on operational strategy, performance improvement, regulatory change and M&A.
Malcolm is renowned for spending time in his clients’ markets. He is a regular chairman, presenter and facilitator at industry events and a frequent contributor to trade and national press.
Before joining EY 10 years ago, Malcolm spent 5 years with another “Big Four” firm prior to which he held a number of senior executive and board positions in the industry based in the US and the UK.
Jackie Boylan is the Head of UK - Adviser Platform for Fidelity International
This role is responsible for assets of £37b and approx 400,000 clients. Her key aim is to provide a market leading adviser experience, powered by an engaged team and a comprehensive, digitally enabled proposition. In 2019, she won the Women of the Year – Platforms at the Women in Investment Awards.
She leads the Gender Balance stream for Fidelity, focusing on building gender parity via education, community involvement and career development. She is also co-sponsor of Gender Balance for the Global Diversity and Inclusion Council.
Before joining Fidelity, Jackie worked in the Australian Financial Services industry for 20 years. Her prior roles included Head of Customer Relations for BT Financial Group, managing a team of 350 people dedicated to assisting advisers and clients with all of their financial needs. The team won Best Contact Centre in the World in 2015, demonstrating complete focus on achieving client and adviser centric outcomes. Before this she was Head of Distribution, managing the Sales and Key Account teams for platforms, investments and Margin Lending. At this time, the team managed approx $60b AUD on their platforms.
Jackie holds a Bachelor of Business, as well as Graduate Diplomas in Applied Finance and Investment, Financial Planning and Superannuation Management. She was an inaugural BT Blue participant, Meikle Masterclass winner and in 2015 was selected for the Equilibrium program. She is also a founder of the FiCap Charity, a financial institutions charity focused on providing better futures for young Australians.
Jackie is married and has two daughters. She loves running, playing netball, travelling, reading and sleeping when possible. She is also a fanatical follower of Australian Rules football, and is struggling to get real time coverage of the Sydney Swans whilst living in London.
Chris (Dunstan) Read is founder and CEO at Dunstan Thomas (DT), since 1986. Over the past 3 decades he has been working at DT delivering software solutions across industry and more recently over the last two decades, in the pensions and the savings market. DT’s software platform, Imago, delivers technology and service solutions to support the life cycle of products for providers and platforms.
Chris is also founder of Singing Gorilla Projects a not for profit organisation delivering community based projects in Uganda, that give people choices so that they can enrich their own lives and improve the welfare of their communities in a creative and sustainable manner.
James is distribution head for the UK and Latin America. In early 2019, James was acting Chief Executive of the new Wealth Joint Venture between Lloyds and Schroders, Schroders Personal Wealth. He returned to Schroders in October 2019 following his promotion.
Prior to this, James was Co-Head of UK Intermediary Business at Schroders, Chief Executive of Schroder Unit Trusts and a non-executive Director of Benchmark Capital.
James joined Schroders in 2007 and was initially Head of UK Marketing, covering both Institutional and Intermediary clients and then Head of UK Strategic Accounts, responsible for relationships with Schroders largest distribution partners in the UK.
James joined the investment industry in 1996 and worked at John Govett & Co until 2001 and Barings until 2007.
Kevin began his career as a software developer in the 1980s and worked on a wide variety of IT projects. He became convinced of the ability of technology to transform Financial Services and founded Altus in 2005 with that aim. Kevin has helped Altus become an integral part of the investment platform landscape both as a supplier of technology and operationally focused consultancy. He has developed an extensive network of senior contacts across the investment sector spanning providers, distributors and technology firms. He is now one of a small number of expert judges of the prestigious Schroders Platform of the Year award and is a regular commentator on platform developments.
Alan has worked in product design and distribution since the mid 80’s. The first part of his career was spent leading sales teams for insurance companies and asset managers in the UK, mainland Europe and the US. After a brief dalliance with the Direct market as Sales and Marketing Director for Interactive Investor, he has been on the advisory side since 2006. During this time he has held a full range of Executive positions including CEO of The Beaufort Group, an advisory and investment management group that he formed.
He is currently responsible for all Wealth Management activities of Irwin Mitchell, one of the countries leading law firms.